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Frequently Asked Questions

Q: Do you accept same-day orders?

A: Yes, only if items are available like Bakes and Daily Favorites. Otherwise, pre-order is required (Food Trays, Bento)

Q: How early should I place my order?

A: Please allow 3–5 days notice for pre-order Bakes, Family Trays and Bento.

Q: Do you offer delivery?

A: We currently offer pickup only.

Customers may book their own courier (Grab / Lalamove) if needed.

Q: Are items freshly made?

A: Yes. Our products are prepared in small batches.

Q: How long do items last?

• Room temperature: 3–5 days

• Refrigerator: up to 7 days

• Freezer: up to 2 weeks

Refrigeration is recommended.

Products have no preservatives. Best to consume immediately.

Accepted payment methods:

• GCash

• Bank transfer

Full payment is required to confirm and proceed with orders.

Q: Do you allow cancellations?

A: No. Orders are final once confirmed.

Q: Changes allowed?

A: Up to 3 days before the scheduled date.

Q: Damaged items or late pickups

A: We encourage pickup, as we are not responsible for courier delays or handling.

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